Returns

What qualifies for a return?

What can be returned

• Items must be unused and in new condition, in their original packaging.
• Items must include all packing material, blank warranty cards, manuals, and all accessories.
• Defective items may be repaired or exchanged at the manufacturer's discretion following their warranty procedures.
• RMA numbers are valid for 14 calendar days; DVCentre is not responsible for any consequential or incidental damage resulting from the sale or use of any goods purchased from us — our liability is limited to the monetary value of the goods only.

What can't be returned

• All consumable items (e.g., tape stock, adhesive tapes, lamps/bulbs, blank media, etc.) once unwrapped.
• Special order items.